FRONT DESK AGENT/CONCIERGE - SAN FRANCISCO
|January 01, 2014 - March 01, 2014|
|Location:||San Francisco, CA|
|Employment Type:||Part Time|
|Description:||This position requires an individual to become the face of our organization. He/She is the first person our members see as they enter the building, and the last person they see when they leave. This individual must obtain a solid knowledge of Club Events, and possess the ability to communicate them effectively to our membership. This is a fast paced position that will involve constant member interaction.|
This is a union position and requires membership in the Local 2 Union.
|Duties:||-Maintains the cleanliness of the Club’s lobby areas. |
-Place, receives and routes a high volume of phone calls in a clear, polite and professional manner.
-Provide information to membership with Club information, relays accurate messages and announces visitors.
-Greet Members and direct them to functions/meetings.
-Clerical work as assigned by the supervisor.
-Sort and distributes incoming and outgoing mail.
-Ensures completion of paperwork
-Follow procedure manual
-Operate paging system
-Respond to all member requests and follow through to assure satisfactory outcome and compliance.
-Assist members and guest when needed.
-Act as a liaison between membership and management.
|Qualifications:||-Applicants must be 18 Years of Age or Older|
-High School Diploma or equivalent
-Must be able to lift 40 lbs, bend, move heavy equipment and stand for entire 8 hrs shift.
-Ability to carry objects weighing over 35 lbs
-A positive attitude and a willingness to learn.
-Fluent in business and conversational English.
-Effective reading, writing, and communication skills.
-Excellent phone etiquette required.
-Show up in proper uniform
-Knowledge of telephone systems and switchboards a plus.
-Professional demeanor and appearance a must.
-Ability to interact with membership
-Able to work all shifts assigned
-Maintain a professional posture throughout the shift.
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